Shipping/Warranty/Returns/Information

Terms

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Privacy Policy: (you can read the full Privacy Policy HERE)

Crazy Vapes use of personal information that you may submit to Crazy Vapes through this Web site is governed by the Crazy Vapes Privacy Policy. Personal information will only be used internally and will not be disclosed to third parties.

Consumer Agreement:

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

WARNING! If you are under the age of 18 or 21 (depending on individual state laws regarding access to adult subject matter) or if it is illegal to enter this site in your community, please leave immediately. By entering this site, you represent that you are at least 18 years of age, or 21 in those jurisdictions in which 21 is the age of majority. Additionally, be advised that nicotine is addictive. Crazy Vapes products have not been evaluated by the US FDA. They are not intended to be drug products that diagnose, treat, cure or mitigate any disease or condition. Do not use these products if you are under the age of 18 years of age, or 21 in those jurisdictions in which 21 is the age of majority; if you are a non-smoker, if you have a demonstrated allergy or sensitivity to nicotine or any combination of inhalants; or if you are pregnant or nursing.

Copyright:

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Crazy Vapes. The collective work includes works that are licensed to Crazy Vapes. Copyright 2013, Crazy Vapes ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Crazy Vapes or purchasing Crazy Vapes products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Crazy Vapes or to purchase Crazy Vapes products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Crazy Vapes. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks:

All trademarks, trade names and service marks of Crazy Vapes used in the site are trademarks or registered trademarks of Crazy Vapes

Should you have any questions regarding our Product Return Policy, you may contact us at sales@crazyvapes.com.

Crazy Vapes Warranty:

NO warranty on atomizers or cartomizers. These warranties apply to all replacement parts and accessories unless specified on the product details. If a customer’s product fails within the specified periods of the date of purchase because of manufactures defect and requires warranty service, Please contact us at sales@crazyvapes.com. Please See Returns and Warranty for return instructions. Crazy Vapes will test your item for manufactures defects. Products that do have a Manufacture defect, a new replacement item will be shipped back to our customer at our cost. If Crazy Vapes determines that there were no defects with the item or the defect was caused by misuse or mishandling the customer will not receive a replacement item and will be contacted for return mailing instruction. The customer will responsible for the return shipping costs. Unopened Items may be returned for in-store credit minus 15% restocking fee and all shipping and handling costs.

All policies listed are subject to change without notice. The policy that applies to your order will be listed via this page at the time of checkout. The policy that applies to your order will be the one in use at time of checkout.

Returns and Warranty:

If you would like to return a defective product for a replacement, please contact Crazy Vapes at sales@crazyvapes.com immediately to request item to be returned. Please provide as many details as possible, including ORDER#, Full Name, Address, Phone Number, and REASON for the return. A full description of the problem with the product is required. Requirement is to fill out a RMA form and send it to us. You can do that Here. You will be given a return approval either by phone or email confirmation. The customer has 14 days to return items from the time of approval. Return confirmation become void after two weeks and items will not be replaced. Customer is responsible for shipping cost to Crazy Vapes and return shipping cost of non-warranty items.

Customer MUST ship in proper packaging (Bubble mailer or USPS priority box) so that the package arrives intact. If it is NOT PROTECTED properly and we receive damaged or loss product, you will not receive a replacement. The customer will be given the option of paying for return shipping of damaged package.

Returns shipping address:

Crazy Vapes
P. O. Box 1351
Riverton, Ut 84065
(801) 259-1711

Warranty Disclaimer:

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Crazy Vapes disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Crazy Vapes does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Crazy Vapes does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability:

Crazy Vapes shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Crazy Vapes has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors:

In the event that a Crazy Vapes product is mistakenly listed at an incorrect price, Crazy Vapes reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Crazy Vapes reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Crazy Vapes shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Crazy Vapes without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice:

Crazy Vapes may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Crazy Vapes.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Utah, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Crazy Vapes products) shall be in the state or federal courts located in Riverton, Utah. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Crazy Vapes products) must be commenced within one (1) year after the claim or cause of action arises. Crazy Vapes failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Crazy Vapes may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Crazy Vapes or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Crazy Vapes does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Crazy Vapes is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Crazy Vapes reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to Crazy Vapes in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Crazy Vapes, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Crazy Vapes may link to sites operated by third parties. However, even if the third party is affiliated with Crazy Vapes, Crazy Vapes has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Crazy Vapes. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Crazy Vapes seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work)

Comments (12 Responses)

  1. Stacey westlakem says:

    Hi my name is Stacey and 8 live in Slave Lake Alberta Canada.
    My postal code is TOG2A3. I was looking to put in a large purchase but your online system has norecognition for Alberta Canada . Can oh please tell me if you can ship, and if so how much for shipping ? Or would I need a code to put in so it knows what to do.
    Thank you for your time and I look forwards to speaking to ou soon,
    Stacev
    Email is staceywestlake@gmail.com
    Phone is 780-516-6224

  2. Chadrick McClendon says:

    I need some inner o-rings for a cv pyex tank cap. I know I can get the outer ones but I cannot find the inner ones on your site.

    • Michael says:

      Chadrick,

      The inner o-rings will be on the site soon. If you make an order put it in your notes and I will ship some out to you at no cost!

      Warmest regards,

      Michael

  3. isaac_chelseagrin94@yahoo.com says:

    what shipping carrier do you guys use?

  4. Mia says:

    Hello CrazyVapes,

    Love your Grommet Tanks, would like to order a few- but am not certain as to whether you ship Internationally (?)
    If you dont – will you do so at some point in the near future?

    Would love it if you did though 🙂

    Wishing you continued success within your business endeavors!

    Respectfully-

  5. jameslavape says:

    Hello .. Made you send them to France. Thank you for your reply

  6. Leslie says:

    How long does shipping take for US locations?

  7. Les says:

    Ok I just want to say I am like a little kid on Christmas morning right now!! My order came today, a shiny new side fill ecig carto. I am in LOVE. It looks awesome, was wicked easy to prime the carto. And for the first time since I started vaping (3yrs now) it was EASY to fill and my hand are not slick from juice.
    Thank you Crazy Vapes!!!!!
    Les

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